Cancellations must be in writing via email or fax.
A cancellation confirmation number will be sent to the guest as proof of cancellation. Cancellations must be
made 14 days prior to arrival. Cancellations must be made 30 days prior to arrival on all group
reservations. Cancellations must be made 21 days prior to all major holidays which include
New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
If for any reason reservations are cancelled, a cancellation fee of $50.00
per rented property unit will be charged to the guest. Rental refunds for reservations apply only if the property or
properties can be re-rented for the same time period. No shows, shortening the length of stay and early
departures will be charged the full amount of any reservation.
Renter acknowledges that
owner has made no representations, either expressed or implied, as to the safety or habitability of the premises.
Renter shall
assume all risk of any loss, damage, or injury to self, members of the reservation party or property. **Park
only on the gravel driveway, if you park off the driveway and break a water or septic pipe you will be liable for all repair
charges**
Please proceed directly to your cabin, there is no check in. Your cabin is open and
the key is on the table.
Renter agrees to hold property owner, The Homestead and Texas Hill
Country Retreats harmless for all injuries incurred while renter is on premises, regardless of how such injuries are sustained.
Unless approved by property owner, pets are not allowed. If pets are approved you must follow the following
guidelines.
All pets must be on a leash at all times when outside of the cabin. This
is the law.
Pets
are allowed on the furniture or bedding ONLY with the provided dog blanket.
Guests agree that if pet or pets have an accident in the
cabin, all clean up will be performed by guests and The Homestead will be contacted right away. We do have a portable unit
available for quick cleanups! Do not let the accident sit! Let us sanitize it!
Most importantly, under no circumstances are you to let your pet chase Honkee our pet Goose. Any damages
to Honkee including a fatality will be billed back to your credit card for vet costs.
Kitchen and stove must
be clean prior to departure. If extra cleaning is required of kitchen appliances a fee up to $75.00 will be added to credit
card. Turn off AC, heat, wash and put away dishes. Please do not make the beds. You are
on vacation, enjoy yourself.
Please do not use confetti or glitter for parties. There will
be an excess cleaning charge of $25.00. This will be charged to your credit card if found after check out.
Please keep noise levels down from 10pm till 7am for everyone's enjoyment. If guests complain
and you do not "quiet" down after (1) one warning you will be asked to leave immediately
Please check out promptly at 11am. Check in is at 3pm.
Put all trash in garbage containers upon departure. Kindly keep the outdoors clean.
No smoking
inside the properties. This is strictly enforced. If fumigation is require there will be up to a $100 fee
added to your credit card. Smoking is only allowed outdoors. Please be aware of the potential of brush
fires. Please use the ash trays for your butts.
An additional fee will be charged if the number of guests
exceeds the confirmed reservations number of overnight or day guests.
Lost keys will be charged to your
credit card at the rate of $10.00 per key. Lost or damaged remotes will be charged to your credit card
in the amount of $25.00 per remote.
Swim at your own risk. Please keep in mind that Cypress Creek is a Texas natural wonder and has no life guard on duty. Swimming and playing in and along the creek at is
at your own risk. Please keep children and pets supervised at all times. There are no local phones in the
cabins, so please, if you have a cell phone keep it handy should you need to dial 911.
We endeavor to keep the grounds
of The Homestead cleared of all obstacles. Please use care when hiking along Cypress Creek. The Homestead assumes no liability for injuries occurred on the property in or outside of its
permanent facilities. We want everyone to have fun and enjoy themselves. Exercise caution so your visit remains
injury free!
No glass containers are
allowed around hot tubs or swimming areas.
Bring your personal beach towels to any swimming facility.
No items other than plastic containers or outdoor games may be removed from the rental facility.
Open display
or discharge of firearms is prohibited.
Articles left at the rented property will gladly be sent back to
the guest for a minimum of $15 for shipping and handling.
This serves as your credit card authorization for The Homestead
and Texas Hill Country Retreats. This must be agreed to and signed to confirm your reservation. By agreeing
to this you agree with all terms and conditions of The Homestead and Texas Hill Country Retreats. You also agree that this
is your signature to allow your credit card to be signed and billed by The Homestead and Texas Hill Country retreats.
DAMAGE POLICY: Guest(s) acknowledge Agents authority to
charge Guest(s) credit card for damages to the unit or units occupied by the card holder and their Guest(s). Each
Guest will be financially responsible for damage done to the property beyond normal wear and tear. If there is damage or missing
items from cabin or property or to the property within after Guests departure, the Guest will be notified of any excessive
cleaning needed, missing items, or damages made and a charge above and beyond the normal rate will be charged to the Guests
credit card. This is accepted as part of the rental agreement and is not subject to change or negotiation.
We do prosecute for hot check writers with
the Texas Attorney Generals Office.
Individual property owners may have additional policies.
Prices are subject
to change.
Please call to verify pricing.
All information is correct to the best of our knowledge.
Thank you, Homestead Cottages on Cypress Creek and Texas Hill Country Retreats.
Above all, have fun but be careful!
Office Phone 512-847-8788
Emergency Phone 512-925-4316 if no answer at the main number
By submitting this form you are agreeing to all the above stated company
policy’s, terms and conditions laid out above and this constitutes a signature of this acceptance.
